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FAQs

We are excited that you are considering working with our team to improve your health and quality of life. We know this is a new process and a big step for you. Below is a list of frequent questions we are asked by new clients. Don’t see the answers you need here? You can always give us a call or submit the form below with your questions or to initiate scheduling your first appointment!

What conditions are treated at Balanced Flow?

We treat patients with a variety of musculoskeletal conditions, pain, and injuries as well as those who are simply looking to optimize or improve their health through conservative treatments not involving drugs or surgery. See a list of commonly treated conditions here.

What can I expect from my first visit?

Your first visit is a consultation where your history will be taken and your condition will be evaluated through a physical exam and imaging if necessary. Treatment will be included if it is appropriate. Our team then diagnoses your condition and prepares a treatment plan that would most benefit you. We’ll give you an appropriate referral if your case is not a good fit for our clinic. Plan for an initial visit to last about an hour or less. You can download and fill out the new patient form below before arriving to expedite your visit.

What can I expect on my follow-up visit?

After your case has been evaluated and your personalized treatment plan discussed, our team begins treatment. Your doctor will also talk with you about the progress of your condition and perform additional examinations from time to time to track your progress. Before you leave the clinic, you may be given instructions for self-care and lifestyle modifications to follow at home. Follow-up visits typically last 60 min depending on your treatment plan.

How often do I need to come in?

Most of our patients come in 1 to 3 times weekly during their treatment plans. The frequency of your visits depends upon the history, severity and nature of your case. You may need only a single treatment for an acute condition or a series of treatments for a more complex or chronic issue. After your exam and consultation, your doctor will discuss your goals for your condition with you and the approximate time it will take to achieve them.  

Will I need treatment forever?

No! At Balanced Flow, we always seek to provide a long-term solution to treat your condition and then prevent it from reoccurring. After your initial exam and consultation, we will prescribe a treatment plan with an estimated number of visits to achieve your goals. However, your body does get regular wear and tear, so we do recommend occasional maintenance visits and therapies such as TFR clinical massage to keep you running optimally and feeling in top condition.

What method of payment do you accept?

Balanced Flow accepts payment from all major health insurance companies, all major credit cards, and cash. Out of pocket payments and bill balances can be conveniently paid online.

What if I need to cancel an appointment?

Please provide us at least 24 hrs notice to reschedule or cancel your appointment. Rescheduling or cancellation with less than 24 hrs notice is subject to a $45 fee.

What are some dangers of waiting to seek treatment?

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Do your treatments benefit older patients?

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How is this different from traditional physical therapy?

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What is neuropathy and what options do people typically seek for treatment?

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How does Electrochemical Therapy help with Neuropathy?

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Ready to start living pain free?

It all begins with a consultation where we evaluate your needs, answer your questions, and address your concerns. Our team will guide you through the entire process, including consultation, scheduling, financing, and treatment.

Request your appointment.

Balanced Flow

Call 312.880.9697

Fax 312.957.4862

 

222 W. Ontario Street
Suite 310
Chicago, IL 60654

Monday-Friday: 9am-6pm
Saturday: 10am-3pm